Data Protection

Privacy Policy SCR88 —
Your Data, Our Responsibility

At scr88, player privacy is not merely a legal obligation — it is a core value we uphold at all times. This document transparently explains how we collect, use, and protect your personal information.

Last Updated: 1 January 2026

Privacy Commitment Us

Six core pillars underpinning scr88's personal data protection policy for Malaysian players.

High-Level Data Encryption

All personal and financial data of scr88 players is protected with 256-bit SSL encryption — the same security technology used by leading banking institutions in Malaysia. Your data cannot be accessed by unauthorized parties.

No Sale of Data to Third Parties

Scr88 has never and will never sell, rent, or trade players' personal data to any third party for marketing purposes. Your data belongs entirely to you and we treat it with the utmost trust.

Full Control in the Player's Hands

Scr88 players have the full right to access, correct, or request deletion of their personal data at any time. Data-related requests can be submitted directly to our privacy team and will be processed within 7 business days.

Secure & Limited Data Storage

Player information is stored on protected servers in certified data centres that comply with international security standards. Data retention periods are limited to legal and operational requirements only; data that is no longer needed is securely deleted.

Data Breach Notification

In the event of any data breach affecting players' personal information, scr88 is committed to notifying affected players within 72 hours — well ahead of the minimum requirements set by most regulatory bodies.

PDPA Legal Compliance

Scr88's Privacy Policy is designed and operated in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection regulations. We conduct regular privacy audits to ensure ongoing compliance with all applicable legal requirements.

This Privacy Policy describes the data collection and management practices of scr88.vin ("scr88", "we", "us"). By registering for or using the scr88 platform, you agree to the terms set out in this document. Please read it carefully and contact us if you have any questions.

1. Introduction & Policy Scope

Scr88 is an online casino betting platform operating under a valid international licence. We understand that player trust is the most valuable asset we hold. Therefore, we have developed this Privacy Policy not merely to meet legal requirements, but as a genuine expression of our commitment to protecting the personal information of every player who trusts our platform.

This Policy applies to all users who access or use the scr88.vin website, the scr88 mobile app, and all related services we offer. It covers how we collect, process, store, share, and protect your personal data from the moment you first interact with our platform.

We encourage you to read this document from start to finish. If you do not agree with any part of this policy, please stop using the platform and contact us for further clarification before making a decision.

2. Personal Data We Collect

Scr88 collects personal data necessary to provide a safe, seamless service that meets your needs. We only collect information that is strictly required — nothing more. Below are the categories of data we collect:

Identity Data:

Full name MyKad / Passport number Date of Birth Gender Residential address Phone number Email address

Financial & Transaction Data:

Bank account number E-wallet information Deposit History Withdrawal History Betting History

Technical & Usage Data:

IP Address Device type Browser type Login timestamp logs Approximate location data

Scr88 not collect full credit card numbers, bank PINs, or your online banking passwords. All financial transactions are processed through PCI-DSS certified third-party payment providers.

3. How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. scr88 uses players' personal data solely for the following purposes:

  • Identity verification (KYC): Ensuring players are real, eligible individuals aged 18 and above, and have not self-excluded from gambling platforms.
  • Transaction processing: Accurately and securely verifying and processing all deposits, withdrawals, and bonus payments.
  • Account management: Maintaining player accounts, resetting passwords, sending security notifications, and managing account preferences.
  • Customer Support: Providing accurate and relevant assistance when players contact the scr88 support team.
  • Legal compliance: Meeting regulatory reporting obligations, including anti-money laundering (AML) and counter-terrorism financing (CTF) requirements.
  • Platform improvements: Analysing usage patterns in aggregate (not individually) to improve user experience and platform performance.
  • Promotional communications: Sending information about promotions, bonuses, and platform updates — only if you have given consent to receive such communications.
  • Fraud detection: Identifying and preventing fraudulent activity, money laundering, and platform abuse.

Scr88 will not use your data for any purpose other than those stated above without first obtaining your explicit consent.

4. Data Sharing & Disclosure

Scr88 understands that your trust depends on how we handle data disclosure. We do not sell, rent, or trade your personal data. However, there are certain situations where we need to share your data with trusted third parties:

  • Payment providers: Required transaction information is shared with licensed payment providers (such as the FPX gateway, Touch 'n Go, and GrabPay) solely for the purpose of processing your financial transactions.
  • Game service providers: Usernames and basic game data are shared with third-party game providers operating on the scr88 platform for technical purposes.
  • Cloud services & hosting: Data is stored on servers operated by certified cloud service providers bound by strict data protection agreements.
  • Legal Authority: scr88 will disclose personal data to the relevant authorities when required by law, court order, or in the context of a legitimate criminal investigation.
  • Professional advisors: Lawyers, accountants, and auditors bound by professional confidentiality obligations may be granted limited access to data required to provide advice to scr88.

Our commitment: All third parties who receive scr88 player data are bound by a Data Processing Agreement (DPA) that requires them to protect your data to the same or higher security standards that we uphold.

5. Data Security Measures

Protecting your data is scr88's absolute top priority. We have made serious investments in the latest cybersecurity infrastructure to ensure your personal and financial information is always safeguarded against unauthorised access, alteration, or disclosure.

Security Layers Technologies Used Purpose
Transit Encryption TLS 1.3 / SSL 256-bit Protecting data in transit
Storage Encryption AES-256 Protecting data stored on servers
Two-Factor Authentication SMS OTP / Authenticator Preventing unauthorised account access
Security Monitoring 24/7 SIEM Detecting threats and unusual activity
Penetration Testing Independent Third-Party Audit Identifying and closing system vulnerabilities
  • Access to players' personal data within scr88's internal systems is restricted to staff with a legitimate business need only, based on the principle of least privilege.
  • All scr88 staff who handle personal data undergo mandatory data protection training and are bound by strict confidentiality agreements.
  • Scr88 conducts regular security penetration tests by independent parties to ensure our systems remain resilient against the latest cyber threats.

6. Cookies & Tracking Technologies

Scr88 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognize you on return visits and provide a more personalized and seamless experience.

  • Essential cookies: Required for core platform functions such as Login, game sessions, and security. These cookies cannot be disabled as they are critical to platform operations.
  • Performance cookies: Collecting information on how players use the platform (pages visited, time spent) to help us improve site functionality and performance.
  • Functional cookies: Remembering your preferences such as language, display settings, and login information to provide a more comfortable experience.
  • Analytics cookies: Used by third-party analytics tools we employ to understand aggregate usage patterns; this data is not linked to any individual player's identity.

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the scr88 platform.

7. Your Rights as a Player

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and scr88's policy, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

1
Right of Access

You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.

2
Right to Rectification

If your data is inaccurate or out of date, you have the right to request a correction. Updates will be made within 7 business days.

3
Right to Erasure

You may request the deletion of your personal data, subject to legal retention obligations that require us to retain certain records.

4
Right to Object

You may object to the processing of your data for direct marketing purposes at any time, and your request will be honoured immediately.

5
Right to Restriction

In certain circumstances, you may request that we restrict the processing of your data while a dispute or appeal is being resolved.

6
Right to Data Portability

You have the right to receive your data in a machine-readable format for transfer to another platform should you close your scr88 account.

To exercise any of the above rights, contact the scr88 privacy team via email at [email protected]. Please include your account number and a description of your request; we will verify your identity before processing any data-related requests.

8. Data Retention Periods

Scr88 does not retain your personal data longer than necessary. Retention periods are determined based on legal requirements, legitimate business needs, and applicable regulatory guidelines:

  • Active account data: Retained for the duration your account remains active on the scr88 platform and updated on an ongoing basis.
  • Financial Transaction Records: Retained for a minimum of seven (7) years after a transaction occurs, in accordance with Malaysian tax and financial legal requirements.
  • KYC Records: Retained for a minimum of five (5) years after account closure, as required by anti-money laundering regulations.
  • Support communication logs: Retained for three (3) years for reference and dispute resolution purposes.
  • Technical data (server logs): Retained for 90 days before being automatically deleted.
  • Marketing data: Retained until you withdraw your consent or close your account, whichever comes first.

Once the designated retention period has lapsed, data will be securely deleted using data sanitization methods that comply with international security standards to ensure it cannot be recovered.

9. Children's Data Protection

Scr88 has a strict policy on child protection. Our platform is exclusively for adults aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who find that their child has registered on the scr88 platform are urged to contact us immediately at [email protected] so that immediate action can be taken.

10. Changes to the Privacy Policy

Scr88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. Any material changes will be communicated to players via:

  • A clear notice on the scr88.vin homepage before changes take effect.
  • Email notification to all registered active players at least 14 days before the effective date of any material changes.
  • In-account notification to players upon first login after the policy has been updated.

The "Updated" date at the top of this document will always reflect the date of the latest version. Continued use of the scr88 platform after changes take effect constitutes your acceptance of the updated policy. If you disagree with any changes made, you have the right to close your account before the changes come into effect.

11. Contact Our Privacy Officer

We have appointed a Data Protection Officer (DPO) responsible for ensuring scr88 complies with all privacy obligations and serving as the point of contact for all personal data enquiries. Feel free to reach out — we are here to help.

SCR88 Data Protection Officer

Privacy Email: [email protected]

General Support: [email protected]

Response time: Within 3 business days for privacy enquiries, and within 72 hours for urgent data security cases.

You may also refer to FAQ page for quick answers to common questions, or read our Terms and Conditions to understand the full framework of the agreement between you and scr88.

Your Data is Safe. Play with Peace of Mind!

Join over 250,000 Malaysian players who have trusted scr88 — a platform that not only delivers the best gaming experience, but also safeguards your privacy and data security at all times.

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